Cancellation Policy

Order Cancellation

At Zonecane Store, we understand that circumstances can change, and you may need to cancel an order. Our cancellation policy is designed to accommodate such situations while ensuring that we can process orders efficiently and promptly.

How to Cancel an Order
If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.

Cancellation Requests
To submit a cancellation request, please reach out to our customer service team at:

Email: [email protected]
Please include your order number and the reason for cancellation in your email to help us process your request swiftly.

Cancellation Timeframe
If you cancel your order within 24 hours of placing it, we will cancel it and issue a full refund.

Custom Orders
Please note that custom-made products are non-cancellable once the production process has begun. Ensure that all details are correct before confirming any custom orders.

Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days to the original payment method used during purchase.

Contact Us
If you have any questions regarding our cancellation policy, feel free to contact us:

Email: [email protected]
Address: 2376 North Ave, Scotch Plains, NJ 07076, USA

Thank you for shopping with Zonecane Store. We appreciate your support and are always here to assist you with any concerns.